Anti-Spam Policy
Last updated: October 21, 2025
Our Commitment
Cerebrona Oasia is committed to responsible communication practices. We do not tolerate spam in any form and have implemented strict measures to ensure our platforms and services are not used for unsolicited communications.
What We Consider Spam
Spam includes, but is not limited to:
- Unsolicited bulk messages sent via email, messaging systems, or other communication channels
- Messages sent to recipients who have not explicitly consented to receive them
- Communications that continue after a recipient has requested removal
- Misleading subject lines or sender information
- Messages promoting prohibited or illegal products or services
- Automated posting of repetitive content on forums or comment sections
Our Practices
Email Communications
When we send emails to our users:
- We only contact individuals who have provided explicit consent
- We clearly identify ourselves as the sender
- We provide accurate subject lines that reflect the message content
- We include our physical address in every commercial message
- We honor opt-out requests promptly, typically within 48 hours
- We provide a clear and functional unsubscribe mechanism in every message
Third-Party Services
We do not:
- Sell, rent, or share email addresses with third parties for marketing purposes
- Purchase email lists from external sources
- Use harvested email addresses from websites or online sources
- Send messages on behalf of third parties without proper authorization
User Responsibilities
Users of our services agree not to:
- Send spam or unsolicited messages through our platforms
- Use our services to collect or harvest information for spamming purposes
- Create accounts using false or misleading information
- Circumvent or attempt to circumvent our spam prevention measures
- Engage in any activity that violates applicable anti-spam laws
Enforcement
Violations of this policy may result in:
- Immediate suspension or termination of account access
- Removal of content that violates this policy
- Reporting to appropriate authorities when legally required
- Legal action to recover damages or prevent further violations
Spam Prevention Measures
We employ multiple technical and administrative measures to prevent spam:
- Rate limiting on message sending
- Content filtering and pattern recognition
- Verification processes for new accounts
- Monitoring of suspicious activity patterns
- Collaboration with anti-spam organizations and services
Reporting Spam
If you receive spam that appears to originate from our services or involves our brand:
- Forward the complete message, including headers, to info@cerebronaoasia.com
- Include any relevant details about how you received the message
- Do not respond to the spam message or click any links within it
We investigate all spam reports and take appropriate action.
Consent and Opt-Out
How We Obtain Consent
We obtain consent through:
- Explicit opt-in during account registration
- Checkbox selections for specific communication types
- Confirmation emails with verification links
- Clear disclosure of how contact information will be used
How to Opt Out
You may opt out of communications at any time by:
- Clicking the unsubscribe link in any email we send
- Updating your communication preferences in your account settings
- Contacting us directly at info@cerebronaoasia.com
- Sending a written request to Nezalezhnosti Ave, 129 д, Chernivtsi, Chernivtsi Oblast, Ukraine, 58000
Exceptions
This policy does not apply to:
- Transactional messages necessary for service delivery
- Account security notifications
- Legal notices or compliance-related communications
- Responses to direct inquiries or support requests
These messages may be sent regardless of marketing communication preferences, as they are essential to our service relationship.
Compliance
Our anti-spam practices align with internationally recognized standards and best practices. We regularly review and update our procedures to maintain compliance with evolving regulations and industry standards.
Contact Information
For questions about this Anti-Spam Policy or to report violations:
Email: info@cerebronaoasia.com
Phone: +380522240839
Address: Nezalezhnosti Ave, 129 д, Chernivtsi, Chernivtsi Oblast, Ukraine, 58000
Policy Updates
We may update this Anti-Spam Policy periodically to reflect changes in our practices or legal requirements. Continued use of our services after changes are posted constitutes acceptance of the updated policy.